Archive for March, 2014

Contract Management – Not easy for either party?

March 26th, 2014

As highlighted on the recent Panorama programme, contract management remains a challenging but vital part of successful service delivery for the client and contractor.   We all want what is best for the end user i.e. a quality service delivered at ‘value for money’.  Add in the financials, the SLAs, a set of KPIs, changes in personnel and operational variables […]

read more >