The CQC statement reads ‘Where available, information provided by the Provision Continuous Advancement Programme (the CAP Award) to CQC will be included in the Quality and Risk Profile that CQC holds for each registered provider. Quality and Risk Profiles are used by CQC staff to identify potential areas of compliance and non compliance with meeting the essential [...]
read more >Oakham School’s Housekeeping Department achieved the highest CAP Award rating for an announced visit. The Silver Award was gained in early March. The Bursar commented ‘an excellent tool to enable expert and impartial identification of strengths and weaknesses, providing clear guidelines on areas for improvement’. The Gold CAP Award which can only be gained via [...]
read more >Galway can proudly boost the first double in CAP History. The hospital achieved a CAP Award for both its Catering and Housekeeping on consecutive days. From the excellent standard of cleanliness across the hospital thought to the food presentation and taste, the hotel services team showed their committment to quality of service and patient care. Well done [...]
read more >January has seen two hospital CEOs lay down their challenge to their catering and housekeeping teams. In opting for both catering and housekeeping at one site and initially housekeepingat the second site, the CEOs see the ‘Continueous Advancement Programme’ as providing ‘an important measure of their department’s performance’ plus ‘clear evidence that the site is progressively managing these [...]
read more >The Catering Department at Abbotsholme School in Staffordshire achieved their bronze award early in December. In gaining the CAP award, the catering team showed its standards within food service, food production, due diligence and working practices were high. Importantly, their score was also high for the actual food tasting and offer with the return being above the benchmark score. [...]
read more >Harrogate Ladies’ College have become the first School in Yorkshire to achieve their CAP Award for Housekeeping. The Housekeeping Team impressed the assessors with the standard of their work, their commitment and organisation. As is often the case with these fantastic period buildings, the lay-out and flow of these buildings provide the housekeeping team with [...]
read more >Inspired thinking by the combination of the Headmaster and the Bursar has resulted in the CAP Award becoming part of the catering and housekeeping / cleaning departmental targets for 2011. With the Staff Appraisals highlighting a need for team qualitative and financial goals, the Headmaster and Bursar at a Midland’s School have added the CAP Award [...]
read more >The recent high profile concerns raised over the standard of cleanliness within the ‘living quarters’ at the Commonwaelth Games athletes village were very graphically portrayed by the photos. Our own CAP Reports include photos within each discipline – catering, housekeeping, front of house, laundry and grounds. As said ‘a picture tells a thousand words’ and therefore we [...]
read more >The benefits of a methodical supplies benchmarking programme for cleaning, laundry and catering has returned qualiative and financial benefits to the client. As part of one of the areas reviewed within the C.A.P Award the verified findings have allowed the client to gain financially from improvements within the purchasing of their housekeeping supplies, laundry services and catering operation. [...]
read more >A large Group Benchmarking Project across the disciplines within Healthcare Hotel Services – Catering, Housekeeping, Laundry, Front of House and Grounds has delivered impressive qualitative and financial benefits for the client. Supplies were also included in the programme as conducted by the Consultants in unison with the Client’s team. ProVision was commissioned to undertake the specific works [...]
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